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Students' Voices on Generative AI: Perceptions, Benefits, and Challenges in Higher Education

Cecilia Ka [email protected]:[email protected] Centennial Campus The University of Hong Kong Pokfulam, Hong Kong, Yuk Chan Centennial Campus The University of Hong Kong Pokfulam, Hong Kong, Wenjie Hu Centennial Campus The University of Hong Kong Pokfulam, Hong Kong (2023)

Paper Information
arXiv ID
Venue
International Journal of Educational Technology in Higher Education
Domain
Education, Artificial Intelligence

Abstract

This study explores university students' perceptions of generative AI (GenAI) technologies, such as ChatGPT, in higher education, focusing on familiarity, their willingness to engage, potential benefits and challenges, and effective integration. A survey of 399 undergraduate and postgraduate students from various disciplines in Hong Kong revealed a generally positive attitude towards GenAI in teaching and learning. Students recognized the potential for personalized learning support, writing and brainstorming assistance, and research and analysis capabilities. However, concerns about accuracy, privacy, ethical issues, and the impact on personal development, career prospects, and societal values were also expressed. According to John Biggs' 3P model, student perceptions significantly influence learning approaches and outcomes. By understanding students' perceptions, educators and policymakers can tailor GenAI technologies to address needs and concerns while promoting effective learning outcomes. Insights from this study can inform policy development around the integration of GenAI technologies into higher education. By understanding students' perceptions and addressing their concerns, policymakers can create well-informed guidelines and strategies for the responsible and effective implementation of GenAI tools, ultimately enhancing teaching and learning experiences in higher education.

Summary

This study investigates university students' perceptions of generative AI technologies, particularly ChatGPT, in higher education. Through a survey of 399 students, the research reveals a generally positive attitude towards GenAI, highlighting benefits such as personalized learning support, writing assistance, and research capabilities, but also raises concerns related to accuracy, privacy, ethics, and the impact on personal and professional development. The findings suggest that understanding student perceptions is crucial for effectively integrating GenAI technologies into teaching and learning environments.

Methods

This paper employs the following methods:

  • Survey

Models Used

  • ChatGPT

Datasets

The following datasets were used in this research:

  • None specified

Evaluation Metrics

  • None specified

Results

  • Students generally have a positive attitude toward GenAI technologies.
  • Recognized potential benefits like personalized learning, writing assistance, and research support.
  • Concerns include accuracy, privacy, ethical issues, and possible negative impacts on personal development and career prospects.

Limitations

The authors identified the following limitations:

  • The sample size was relatively small, which may limit the generalizability of the results to the broader population of students in Hong Kong.

Technical Requirements

  • Number of GPUs: None specified
  • GPU Type: None specified

Keywords

Generative AI ChatGPT Student Perception AI Literacy Risks Advantages

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External Resources